A credit card number is required to secure all appointments.
Arrivals: Check-in with the front desk at least 10 minutes prior to your scheduled appointment time. If you're receiving a facial or body treatment, feel free to arrive more than 10 minutes before your scheduled appointment so that you may enjoy our beautiful shower facilities and slip into a robe and slippers.
Late Arrivals: Our scheduling is designed to permit the correct time to complete your service. A late arrival will deprive you of your precious time. In fairness to others, your treatment must end on time.
Cancellations: Your appointment is reserved exclusively for you. Should you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Without 24 hours notice of a cancellation, the full cost of your scheduled service will be charged to your credit card.
We love children and animals but neither are permitted in the treatment rooms.
Makeup, skin care and all retail sales are final – no returns.